Job VC

Project Manager — Creatio CRM / ERP Implementations

SYNTECH · djinni · $$ · Тільки віддалено Україна
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About SYNTECH Digital
We are an official Creatio partner and product company. SYNTECH delivers complex CRM/ERP implementations for clients in manufacturing, logistics, HR, and finance, using our own Marketplace product suite as part of the solution toolkit.
Responsibilities
•    Own implementation projects end-to-end: from kick-off and requirements gathering to UAT and go-live
•    Collect and document business requirements (BRD, Scope, User Stories, functional specs)
•    Plan sprints, track deadlines and budget, manage scope changes
•    Act as the primary client contact: demos, progress reports, expectation management
•    Coordinate developers, QA, and analysts; remove blockers and escalate risks early
•    Contribute to pre-sales: effort estimation, solution scoping, commercial proposal preparation
•    Maintain structured project documentation and risk registers throughout delivery
Requirements
•    2+ years of PM experience in CRM / ERP or IT implementation projects
•    Understanding of the Creatio platform or comparable CRM/ERP (Salesforce, Microsoft Dynamics, HubSpot)
•    Proven experience writing BRD, SRS, and Scope documents
•    Agile / Scrum or hybrid methodology experience
•    Confident communication with business stakeholders and C-level
•    Analytical mindset, attention to detail, systematic approach
•    English — B1+
Nice to Have
•    Creatio certification, PMP, or PRINCE2
•    Domain experience in manufacturing, HR, logistics, or finance
•    Basic technical understanding: API integrations, databases, business process automation
Key KPIs
•    Estimation accuracy ≤ 20% deviation from actuals
•    % of milestones delivered on time
•    Client NPS after project close
•    Minimal unplanned scope changes post kick-off
We Offer
•    Competitive salary + performance bonus for successful project delivery
•    Diverse industry portfolio — no two projects alike
•    SYNTECH’s own Marketplace modules as part of your solution toolkit
•    Flexible 5-day schedule, fully remote
•    24 days paid vacation
•    Growth to Head of Delivery or Partner track