Job VC
Customer Support Agent
Technologies
Description
Join a fast-growing
Israeli fintech & crypto company
that is reshaping how traders access capital.
We provide traders with
instant access to large trading funds
through a cutting-edge platform powered by
AI tools and Web3 integrations
— enabling users to trade and scale without risking their own money.
If you’re looking to break into or grow within
fintech & crypto
, this is a strong entry point with real career upside.
What You’ll Do
Support customers via
live chat and calls
Guide users through the platform and resolve their issues
Deliver a
high-quality customer experience
in a fast-paced environment
Collaborate with internal teams to solve complex cases
What We’re Looking For
Experience in
Customer Support or Sales Support
English level
B2+ (spoken & written)
Interest in
crypto / trading / fintech
(experience is a plus)
Strong communication skills and ability to handle challenging situations
Customer-first mindset
What You Get
800 USDT
— probation period (1 month)
1000 USDT
— after probation
12 paid vacation days + 14 public holidays
Flexible shifts
:
09:00–18:00
16:00–00:00
🎁 Birthday gifts
📈 Real opportunities to grow into
Senior Support / Operations / Account roles
🌍 Work with an
international team in a fast-moving crypto environment
Why This Role
Enter the
high-growth crypto industry
Work with a
modern AI-powered product
Gain experience with
real users, real money, real markets
Clear path for
career progression
, not just support
Israeli fintech & crypto company
that is reshaping how traders access capital.
We provide traders with
instant access to large trading funds
through a cutting-edge platform powered by
AI tools and Web3 integrations
— enabling users to trade and scale without risking their own money.
If you’re looking to break into or grow within
fintech & crypto
, this is a strong entry point with real career upside.
What You’ll Do
Support customers via
live chat and calls
Guide users through the platform and resolve their issues
Deliver a
high-quality customer experience
in a fast-paced environment
Collaborate with internal teams to solve complex cases
What We’re Looking For
Experience in
Customer Support or Sales Support
English level
B2+ (spoken & written)
Interest in
crypto / trading / fintech
(experience is a plus)
Strong communication skills and ability to handle challenging situations
Customer-first mindset
What You Get
800 USDT
— probation period (1 month)
1000 USDT
— after probation
12 paid vacation days + 14 public holidays
Flexible shifts
:
09:00–18:00
16:00–00:00
🎁 Birthday gifts
📈 Real opportunities to grow into
Senior Support / Operations / Account roles
🌍 Work with an
international team in a fast-moving crypto environment
Why This Role
Enter the
high-growth crypto industry
Work with a
modern AI-powered product
Gain experience with
real users, real money, real markets
Clear path for
career progression
, not just support