Job VC
IT Support Engineer
Technologies
Description
About the Role
We are looking for an IT Support Engineer with at least 3 years of professional experience in this field. You will be the owner of internal IT operations, from employee onboarding/offboarding to infrastructure migrations and process automation.
Key Responsibilities
- Provide technical support to the team via a ticketing system; manage access and devices
- Administer Microsoft 365, Google Workspace, Slack, Jira, and Notion
- Coordinate with MSP contractors: task assignment, escalation, and technical oversight
- Troubleshoot VPN, networking, email delivery, remote access, and device management issues
- Connect newly onboarded offices to corporate platforms (payments, operational tools)
- Automate repetitive processes through scripting, APIs, and workflow tools.
What We're Looking For
Required:
Experience supporting macOS, Linux, and Windows environments
Administration of Microsoft 365, Google Workspace, Jira, and Slack
Solid networking fundamentals: DNS, VPN, SSL, firewalls, SSH
Ability to work independently and solve problems without micromanagement
Fluency in English
Nice to have:
Azure, Entra ID, Intune, Active Directory, Autopilot
WordPress, hosting environments, redirects, and migrations
SQL (MySQL / PostgreSQL)
APIs, webhooks, Postman
Bash or PowerShell scripting
Experience with M&A or infrastructure migration projects
What We Offer
Fully remote position (European timezone)
We are looking for an IT Support Engineer with at least 3 years of professional experience in this field. You will be the owner of internal IT operations, from employee onboarding/offboarding to infrastructure migrations and process automation.
Key Responsibilities
- Provide technical support to the team via a ticketing system; manage access and devices
- Administer Microsoft 365, Google Workspace, Slack, Jira, and Notion
- Coordinate with MSP contractors: task assignment, escalation, and technical oversight
- Troubleshoot VPN, networking, email delivery, remote access, and device management issues
- Connect newly onboarded offices to corporate platforms (payments, operational tools)
- Automate repetitive processes through scripting, APIs, and workflow tools.
What We're Looking For
Required:
Experience supporting macOS, Linux, and Windows environments
Administration of Microsoft 365, Google Workspace, Jira, and Slack
Solid networking fundamentals: DNS, VPN, SSL, firewalls, SSH
Ability to work independently and solve problems without micromanagement
Fluency in English
Nice to have:
Azure, Entra ID, Intune, Active Directory, Autopilot
WordPress, hosting environments, redirects, and migrations
SQL (MySQL / PostgreSQL)
APIs, webhooks, Postman
Bash or PowerShell scripting
Experience with M&A or infrastructure migration projects
What We Offer
Fully remote position (European timezone)