Job VC

This is a position for energetic, well-organized, and positive individuals.
Responsibilities

Handling incidents and requests in JIRA and Slack

Providing support and consultations to CQ Residents and the CQ Team

Installing and configuring software

Performing inventory and keeping asset records up to date

Maintaining order in the IT warehouse

Troubleshooting network, software, and hardware issues

Managing user accounts in internal systems

Managing access rights in the Access Control System

Supporting Video and Audio Conference Systems

Requirements

Responsible, proactive, and eager to learn

English B1 (Intermediate)

Experience in IT support is preferred, but not required. We are open to students and candidates without work experience.

Basic knowledge of Windows, macOS and Linux

Basic knowledge of Google Workspace, Networks, IT Equipment, Video Surveillance, Access Control Systems and Print Systems