Job VC
Atlassian Jira Administrator
We are looking for an experienced
Atlassian Jira Administrator
to join our team and take ownership of the development, support, and scaling of our internal Atlassian ecosystem.
In this role, you will work with
Jira Software, Jira Service Management, and Confluence
to help teams build efficient workflows and ITSM processes, automate business operations, and integrate Atlassian products with internal and external systems.
Responsibilities:
Design, configure, and maintain solutions based on Atlassian products (Jira Software, Jira Service Management, Confluence)
Develop and support complex automations using Automation for Jira, ScriptRunner, or similar tools
Integrate the Atlassian ecosystem with internal and external systems via REST APIs, webhooks, and middleware
Develop custom scripts, listeners, validators, and other custom extensions
Build and maintain integrations with DevOps tools and CI/CD pipelines (GitLab, GitHub, Azure DevOps, etc.)
Optimize the performance, stability, and scalability of Jira environments
Participate in migration and transformation initiatives, including Cloud-to-Cloud migrations
Create and maintain technical documentation, best practices, and governance standards
Consult internal teams on workflows, service processes, and business process automation
Requirements:
3+ years of commercial experience working with Atlassian products/ecosystem
Strong expertise in Jira administration (workflows, schemes, permission models, JQL)
Hands-on experience with Jira Service Management (ITSM / ESM processes)
Experience with scripting (Groovy for ScriptRunner or similar approaches)
Understanding of REST APIs, webhooks, and integration patterns
Experience working with JSON and a basic understanding of HTTP
Experience integrating Atlassian products with DevOps and CI/CD tooling
English level sufficient for reading and working with technical documentation
Nice to have:
Experience developing Forge or Connect applications
Experience with Microsoft SharePoint or Power Platform
Practical experience with Identity / SSO / Atlassian Access
Experience supporting enterprise-scale Atlassian environments