Job VC

Role Overview

We are seeking a highly organised and detail-oriented
Casino manager
to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the
SoftSwiss CMS
, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between
Design
,
Content
,
Marketing
,
CRM
, and
Development
teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management
Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
Implement and maintain promotional content, banners, and dynamic components across the site.
Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.
Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

Operational Project Coordination

Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
Coordinate workflow between
Design, Content, Development, Marketing, CRM
and other stakeholders to ensure timely delivery.
Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.
Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

Production Flow & Process Management

Oversee the end-to-end production cycle for content and campaign assets.
Gather requirements, create briefs, and organise task allocation for relevant teams.
Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.
Identify opportunities to improve workflows, documentation, and inter-team communication.

Cross-Department Collaboration

Work closely with CRM on promotional setups and segmentation requirements.
Coordinate with Marketing on campaign timelines, messaging, and creative needs.
Liaise with Development for CMS improvements, bug fixes, or new feature requests.
Partner with Design to ensure creative assets follow brand and platform guidelines.
Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

1–3+ years experience
in online casino operations, CMS management, or similar role.
Hands-on experience with SoftSwiss CMS
(or other casino platforms) is highly desirable.
Strong understanding of casino verticals: games, providers, tournaments, promotions.
Excellent organisational and multitasking abilities.
Experience coordinating cross-functional teams.
Strong attention to detail and quality assurance mindset.
Ability to work in a fast-paced environment with tight deadlines.
Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

Proactive and solution-oriented.
Strong communicator, both written and verbal.
High ownership and accountability.
Thrives in structured processes but flexible with real-world challenges.
Team-player with a collaborative mindset.

What We Offer
Opportunity to work in a dynamic, fast-growing online gaming environment.
Cross-department exposure and growth opportunities in casino operations and product.
Competitive package.
Supportive team culture and development-focused environment.