Job VC
Delivery Manager (GameDev)
Technologies
Description
The role
Own the performance (GPM and profitability) of a Delivery Unit
and
lead Stepico’s PMO to raise delivery maturity across all projects. You’ll audit and improve PM practices, build standards and templates, coach PMs (including non-reporting), and enforce disciplined, flow-oriented delivery while directly running a portfolio of client projects.
Indicative time split:
60/40
between portfolio and PMO work, adjusted quarterly.
What you’ll do
Delivery Unit (portfolio ownership)
Own
GPM% and margin
for your Delivery Unit; forecast, track and improve financials.
Lead
presales from ~70% confidence
: shape delivery strategy, estimates, risks and
SoW
assumptions; contribute to customer scoring; act as
Delivery Representative
accountable for delivery assessment and estimations.
Start up projects; handle
client escalations
and conflict resolution when required.
Run
portfolio health
:
RAG (red-amber-green)
reviews, risk/issue management, capacity planning, dependency management and change control.
Coach and performance-manage your PMs; set expectations, review outcomes and drive corrective actions.
Act as
primary escalation point
after the PM.
This is
not a billable PM role
and does not include architectural decision-making or PM tasking.
PMO leadership (company-wide)
Audit & governance:
run periodic project health audits; ensure policy/checklist/template adoption; assign and track corrective actions.
Standards & enablement:
design practical policies, playbooks, templates and checklists; maintain a central knowledge base and lessons-learned loop.
Flow excellence:
implement and coach PMs in better adoption of
Agile methodologies
Capability growth:
mentor PMs of varying seniority; run clinics/CoPs and targeted training.
What you bring
Proven
Delivery Manager
experience in international software services/outsourcing: portfolio leadership, client stakeholders, financial ownership and escalations.
Practical PMO impact
: you have built or materially improved standards, audits and reporting cadences that stuck.
Flow & complexity literacy:
strong
Kanban
and modern flow metrics; ability to tailor delivery style by context (e.g., Cynefin thinking).
Agile depth:
solid
Scrum/Kanban
at team level; exposure to scaling (SAFe, Nexus, LeSS or Scrum@Scale) is a plus, not a requirement.
Commercial acumen:
margin/GPM management, SoW and change control, risk pricing.
Clear, confident communication in
English
; credible with executives and enterprise customers.
Nice-to-have
Kanban Management Professional (KMP)
or equivalent;
PSK I
welcome.
Evidence of introducing Scrum/Kanban with measurable outcomes (lead-time reduction, predictability gains, healthier WIP).
Outcomes & KPIs (first
6–12 months)
Targets are calibrated quarterly with the Head of Delivery; these are starting expectations:
Delivery Unit
GPM%
: meet or exceed the quarterly target for the unit; demonstrate quarter-on-quarter improvement vs baseline.
Predictability:
≥
85%
of commitments met by quarter.
Escalations:
≤
0.3
client escalations per project-month;
time-to-green
after R/A ≤
2 weeks
median.
Presales quality:
estimation error within agreed tolerance; fewer scope/assumption disputes post-kick-off.
PMO (cross-company)
Audit coverage:
100%
of projects quarterly; ≥
85%
pass rate without critical findings.
Standards adoption:
≥
90%
adoption of mandatory policies/templates; drift corrected within
10 business days
.
Flow uplift:
portfolio
lead time —20%
,
throughput +15%
, ageing WIP within defined limits.
Reporting cadence:
weekly
RAG
pack on time with decision-ready actions; data-quality defects trend down.
What will you get with Stepico
Competitive salaries, regularly reviewed based on professional growth;
Flexible working hours and remote working;
18 working days of paid time off;
5 paid sick leaves (without doctors’ notes);
Full employment;
Fun corporate events.
Why Stepico
We’re a remote-first, full-cycle game development company with teams in Ukraine and clients worldwide. Delivery excellence is our core business. You’ll have real authority to raise the bar, visible impact at
C-level,
and a team that values pragmatic execution over theory.
Own the performance (GPM and profitability) of a Delivery Unit
and
lead Stepico’s PMO to raise delivery maturity across all projects. You’ll audit and improve PM practices, build standards and templates, coach PMs (including non-reporting), and enforce disciplined, flow-oriented delivery while directly running a portfolio of client projects.
Indicative time split:
60/40
between portfolio and PMO work, adjusted quarterly.
What you’ll do
Delivery Unit (portfolio ownership)
Own
GPM% and margin
for your Delivery Unit; forecast, track and improve financials.
Lead
presales from ~70% confidence
: shape delivery strategy, estimates, risks and
SoW
assumptions; contribute to customer scoring; act as
Delivery Representative
accountable for delivery assessment and estimations.
Start up projects; handle
client escalations
and conflict resolution when required.
Run
portfolio health
:
RAG (red-amber-green)
reviews, risk/issue management, capacity planning, dependency management and change control.
Coach and performance-manage your PMs; set expectations, review outcomes and drive corrective actions.
Act as
primary escalation point
after the PM.
This is
not a billable PM role
and does not include architectural decision-making or PM tasking.
PMO leadership (company-wide)
Audit & governance:
run periodic project health audits; ensure policy/checklist/template adoption; assign and track corrective actions.
Standards & enablement:
design practical policies, playbooks, templates and checklists; maintain a central knowledge base and lessons-learned loop.
Flow excellence:
implement and coach PMs in better adoption of
Agile methodologies
Capability growth:
mentor PMs of varying seniority; run clinics/CoPs and targeted training.
What you bring
Proven
Delivery Manager
experience in international software services/outsourcing: portfolio leadership, client stakeholders, financial ownership and escalations.
Practical PMO impact
: you have built or materially improved standards, audits and reporting cadences that stuck.
Flow & complexity literacy:
strong
Kanban
and modern flow metrics; ability to tailor delivery style by context (e.g., Cynefin thinking).
Agile depth:
solid
Scrum/Kanban
at team level; exposure to scaling (SAFe, Nexus, LeSS or Scrum@Scale) is a plus, not a requirement.
Commercial acumen:
margin/GPM management, SoW and change control, risk pricing.
Clear, confident communication in
English
; credible with executives and enterprise customers.
Nice-to-have
Kanban Management Professional (KMP)
or equivalent;
PSK I
welcome.
Evidence of introducing Scrum/Kanban with measurable outcomes (lead-time reduction, predictability gains, healthier WIP).
Outcomes & KPIs (first
6–12 months)
Targets are calibrated quarterly with the Head of Delivery; these are starting expectations:
Delivery Unit
GPM%
: meet or exceed the quarterly target for the unit; demonstrate quarter-on-quarter improvement vs baseline.
Predictability:
≥
85%
of commitments met by quarter.
Escalations:
≤
0.3
client escalations per project-month;
time-to-green
after R/A ≤
2 weeks
median.
Presales quality:
estimation error within agreed tolerance; fewer scope/assumption disputes post-kick-off.
PMO (cross-company)
Audit coverage:
100%
of projects quarterly; ≥
85%
pass rate without critical findings.
Standards adoption:
≥
90%
adoption of mandatory policies/templates; drift corrected within
10 business days
.
Flow uplift:
portfolio
lead time —20%
,
throughput +15%
, ageing WIP within defined limits.
Reporting cadence:
weekly
RAG
pack on time with decision-ready actions; data-quality defects trend down.
What will you get with Stepico
Competitive salaries, regularly reviewed based on professional growth;
Flexible working hours and remote working;
18 working days of paid time off;
5 paid sick leaves (without doctors’ notes);
Full employment;
Fun corporate events.
Why Stepico
We’re a remote-first, full-cycle game development company with teams in Ukraine and clients worldwide. Delivery excellence is our core business. You’ll have real authority to raise the bar, visible impact at
C-level,
and a team that values pragmatic execution over theory.