Job VC
Product Owner Associate in TechOps Team 1 (#1126)
Technologies
Description
Location: Remote
Your expertise:
3+ years of pure or mixed experience in product ownership, business analysis, product operations, QA, or internal platform / tooling roles
Experience working in Agile environments (Kanban / Scrum)
Experience collaborating with technical stakeholders and cross-functional teams
Experience working with internal systems, operational processes, or platform-related initiatives
Experience working with operational dashboards, admin tools, automation flows, or internal platforms
Ability to gather, structure, and refine requirements from multiple internal users and stakeholders
Experience documenting user journeys, workflows, business logic, and system flows
Familiarity with ticketing systems, logs, monitoring, incident tracking, or error analysis
Strong prioritization and backlog management skills
Ability to break down complex technical or operational problems into actionable tasks
Will definitely be a plus:
Experience with CI / CD tooling, monitoring platforms, or DevOps workflows
Experience with internal operational systems, infrastructure-related tooling, or service reliability topics
Previous experience in QA, technical support, incident management, or process improvement initiatives
Exposure to hosting, email, SaaS platforms, or other high-load product environments
Experience working with technical teams on automation and observability improvements
What’s in it for you?
Opportunity to work in a global product company with millions of active users
Opportunity to contribute to meaningful internal products and capabilities that have direct business impact
Competitive compensation depending on experience and skills
Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
“You build it, you own it” mentality in most contexts
Support of personal and professional development
coverage of costs of external trainings, conferences, professional literature
support of experienced colleagues
in-house events and trainings
regular knowledge sharing in teams
English classes and speaking clubs
Life-balance support
truly flexible schedule, no time-tracking at all
25 working days of vacation
5 days of paid sick leave per month (if necessary) without providing a medical certificate
generous maternity / paternity leave program
Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into:
Working with engineers and stakeholders to improve internal tooling and workflows used by product and operational teams
Refining backlog items related to dashboards, admin interfaces, automation tools, integrations, and process improvements
Collaborating with stakeholders from TechOps, DevOps, QA, customer support, and product teams
Ensuring requirements are clearly defined, prioritized, and ready for implementation
Participating in agile ceremonies and continuously improving delivery processes based on stakeholder feedback
Helping teams identify bottlenecks, inefficiencies, and opportunities for operational improvement
Supporting delivery of solutions that improve visibility, reliability, and scalability of internal operations
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (
www.namecheap.com
). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 24 million domains under management.
Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
ZONE3000 is proud to represent its partnership with Namecheap. Namecheap is a leading domain registrar and technology company serving millions of customers worldwide.
Our teams build and support products in hosting, domains, SSL, personal email, and related web services. The TechOps direction plays an important role in helping product and engineering teams operate effectively by improving internal systems, automation, visibility, and delivery processes.
If you enjoy working at the intersection of product, operations, and technology — and want to shape tools and workflows that make a real difference for internal teams and end-user products — this role may be a great fit for you.
Your expertise:
3+ years of pure or mixed experience in product ownership, business analysis, product operations, QA, or internal platform / tooling roles
Experience working in Agile environments (Kanban / Scrum)
Experience collaborating with technical stakeholders and cross-functional teams
Experience working with internal systems, operational processes, or platform-related initiatives
Experience working with operational dashboards, admin tools, automation flows, or internal platforms
Ability to gather, structure, and refine requirements from multiple internal users and stakeholders
Experience documenting user journeys, workflows, business logic, and system flows
Familiarity with ticketing systems, logs, monitoring, incident tracking, or error analysis
Strong prioritization and backlog management skills
Ability to break down complex technical or operational problems into actionable tasks
Will definitely be a plus:
Experience with CI / CD tooling, monitoring platforms, or DevOps workflows
Experience with internal operational systems, infrastructure-related tooling, or service reliability topics
Previous experience in QA, technical support, incident management, or process improvement initiatives
Exposure to hosting, email, SaaS platforms, or other high-load product environments
Experience working with technical teams on automation and observability improvements
What’s in it for you?
Opportunity to work in a global product company with millions of active users
Opportunity to contribute to meaningful internal products and capabilities that have direct business impact
Competitive compensation depending on experience and skills
Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
“You build it, you own it” mentality in most contexts
Support of personal and professional development
coverage of costs of external trainings, conferences, professional literature
support of experienced colleagues
in-house events and trainings
regular knowledge sharing in teams
English classes and speaking clubs
Life-balance support
truly flexible schedule, no time-tracking at all
25 working days of vacation
5 days of paid sick leave per month (if necessary) without providing a medical certificate
generous maternity / paternity leave program
Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into:
Working with engineers and stakeholders to improve internal tooling and workflows used by product and operational teams
Refining backlog items related to dashboards, admin interfaces, automation tools, integrations, and process improvements
Collaborating with stakeholders from TechOps, DevOps, QA, customer support, and product teams
Ensuring requirements are clearly defined, prioritized, and ready for implementation
Participating in agile ceremonies and continuously improving delivery processes based on stakeholder feedback
Helping teams identify bottlenecks, inefficiencies, and opportunities for operational improvement
Supporting delivery of solutions that improve visibility, reliability, and scalability of internal operations
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (
www.namecheap.com
). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 24 million domains under management.
Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
ZONE3000 is proud to represent its partnership with Namecheap. Namecheap is a leading domain registrar and technology company serving millions of customers worldwide.
Our teams build and support products in hosting, domains, SSL, personal email, and related web services. The TechOps direction plays an important role in helping product and engineering teams operate effectively by improving internal systems, automation, visibility, and delivery processes.
If you enjoy working at the intersection of product, operations, and technology — and want to shape tools and workflows that make a real difference for internal teams and end-user products — this role may be a great fit for you.