Job VC
ServiceNow Architect (part-time, 10 hours per week)
Technologies
Description
We are looking for experienced
ServiceNow Solution Architect
to join our team on a part-time basis (10+ hours/week). This role is ideal for a senior expert who wants to stay hands-on with ServiceNow implementations while contributing strategically to architecture, integration, and delivery excellence across complex ecosystems.
Our client is a San Francisco-based AI startup developing customer service solutions. This product acts as an “AI Customer Advocate” — it automatically resolves requests, coordinates internal teams and third-party partners, and works in the customer’s interest, not just the company’s.
Key Responsibilities
Gather and analyze client requirements
Gather requirements, design scalable ServiceNow solutions
Oversee full cycle implementation
Customer-facing stakeholder management
Support pre-sales efforts through solutionning and proposal input
Offer best practice advisory and technology governance
Develop and deliver training for client and internal teams
Plan and supervise data migration activities
Coach internal team members and conduct technical interviews
Run specialized training programs related to assigned technologies
Requirements
6+ years in ServiceNow domain with ITSM, ITOM, CMDB
Strong portfolio or relevant project references
CSA / CAD / CIS certifications (preferred)
Agile/Scrum delivery experience
Soft Skills & Work Environment
Excellent written and verbal English communication
Ability to explain technical topics to non-technical stakeholders
Proactive communication and strong team collaboration
Comfortable working in distributed, multicultural environments
Availability for daily standups, sprint planning, and retrospectives
Minimum 2 hours/day overlap with EET time zone
Join us to architect modern, future-proof solutions while maintaining a flexible, part-time schedule with a high-impact team!
Recuiter —
Anastasiya Matveyeva
ServiceNow Solution Architect
to join our team on a part-time basis (10+ hours/week). This role is ideal for a senior expert who wants to stay hands-on with ServiceNow implementations while contributing strategically to architecture, integration, and delivery excellence across complex ecosystems.
Our client is a San Francisco-based AI startup developing customer service solutions. This product acts as an “AI Customer Advocate” — it automatically resolves requests, coordinates internal teams and third-party partners, and works in the customer’s interest, not just the company’s.
Key Responsibilities
Gather and analyze client requirements
Gather requirements, design scalable ServiceNow solutions
Oversee full cycle implementation
Customer-facing stakeholder management
Support pre-sales efforts through solutionning and proposal input
Offer best practice advisory and technology governance
Develop and deliver training for client and internal teams
Plan and supervise data migration activities
Coach internal team members and conduct technical interviews
Run specialized training programs related to assigned technologies
Requirements
6+ years in ServiceNow domain with ITSM, ITOM, CMDB
Strong portfolio or relevant project references
CSA / CAD / CIS certifications (preferred)
Agile/Scrum delivery experience
Soft Skills & Work Environment
Excellent written and verbal English communication
Ability to explain technical topics to non-technical stakeholders
Proactive communication and strong team collaboration
Comfortable working in distributed, multicultural environments
Availability for daily standups, sprint planning, and retrospectives
Minimum 2 hours/day overlap with EET time zone
Join us to architect modern, future-proof solutions while maintaining a flexible, part-time schedule with a high-impact team!
Recuiter —
Anastasiya Matveyeva