Job VC

We are looking for a Salesforce Voice Consultant to join our growing team and support a range of international projects in the CRM and Voice/CTI domain.
About the Project
An international project at the intersection of
CRM and Voice/CTI
, focused on automating customer support and enhancing customer experience through voice channels. The team operates in a fast-paced environment with a strong focus on efficiency, scalability, and minimizing manual operations.
Technology Stack:
Salesforce (Service Cloud, Flows)
Service Cloud Voice / Amazon Connect / Genesys
API integrations
AI tools for automation and process optimization
Responsibilities:
Design, develop, and optimize
Salesforce Flows
Integrate and configure Voice/CTI solutions within Salesforce
Deliver end-to-end automation and business logic implementation
Collaborate with stakeholders to gather and уточнити requirements
Use AI tools to improve development speed and operational efficiency
Contribute to architectural decisions and best practices
Challenges:
Working with complex logic and non-standard scenarios in Flows
Integrating multiple Voice platforms with Salesforce
High level of ownership and autonomy
Balancing speed of delivery with solution quality
Actively leveraging emerging AI tools in daily work
What We Offer
Freedom with Responsibility:
Deliver results without being micro-managed. We value trust over control.
Growth & Evolution:
A clear path to transition from recruitment into a management.
Direct Impact:
You will report directly to the CEO and have a real voice in shaping company processes.
Work-Life Balance:
Flexible hours and a strict “no-overtime” policy.
Hygge Culture:
Friday breakfasts, beer brewing sessions with the CEO, and a flat hierarchy.
Benefits:
health care, paid sick leaves