Job VC

Middle Business Analyst

Noltic · dou · Middle · Not specified · Львів, Вроцлав (Польща), віддалено
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We are looking for a proactive and quality-driven Business Analyst with strong analytical thinking and confident communication skills. This role is ideal for someone who is ready to take ownership of their work, actively contribute to solution design, and grow toward a Senior BA role.
What you will do
Work directly with customers to understand business goals, challenges, and context
Lead and facilitate discovery sessions, workshops, and stakeholder discussions
Elicit, structure, and validate requirements, turning them into clear and actionable deliverables
Own BA activities within the full project lifecycle (from discovery to delivery support)
Drive decision-making and alignment across stakeholders
Produce and maintain high-quality documentation (user stories, process flows, user journeys, etc.)
Collaborate with delivery teams to ensure solutions are feasible, scalable, and aligned with business needs
Contribute to pre-sales activities (discovery, estimations, solution shaping, demos)
Continuously develop expertise in Salesforce, CRM solutions, and BA best practices
We are looking for
3+ years of Business Analysis experience, preferably in CRM-related projects
(Salesforce, Dynamics, NetSuite, SAP, HubSpot, etc.)
Ability to independently run requirement sessions and workshops
Strong experience in requirements documentation (BRDs/FRDs, user stories, etc.)
Ability to structure and visualize processes (BPMN, flow diagrams, etc.)
Experience with wireframing and UX thinking
Strong analytical and critical thinking skills
Ability to understand business context, not just document requirements
Confident communication skills and ability to work directly with clients
Good understanding of SDLC and Agile processes
English — Upper-Intermediate or higher (B2+)
Will be a plus
Experience with Salesforce platform (or strong interest in it)
Participation in pre-sales and discovery phases
Experience working in consulting or client-facing environments
BA certifications
Salesforce certifications
Experience supporting change management or user adoption
Polish — Upper-Intermediate or higher (B2+)