Job VC
Service Desk Specialist
Technologies
Description
Наш партнер –
міжнародна продуктова iGaming компанія, B2B game provider
із понад 12-річним досвідом на ринку в пошуку
Service Desk Specialist.
Основний фокус компанії — regulated European markets, а продукти представлені у 27+ юрисдикціях.
Main Responsibilities
– Provide
IT support to employees
(remote and on-site)
– Manage
user accounts, permissions, and system access
– Handle
onboarding and offboarding
from the IT side
– Prepare and configure
employee workstations
– Manage
IT equipment procurement, delivery, and inventory
– Troubleshoot
hardware, software, and system issues
– Maintain
IT documentation and asset records
– Support internal tools (
Google Workspace, Atlassian, GitHub
)
– Participate in
IT infrastructure and security improvements
Mandatory Requirements
– 2+ years in
IT support / Service Desk / system administration
– Experience with
access management, onboarding, equipment provisioning
– Experience supporting
macOS
– Experience with
MDM solutions
– Understanding of
network basics
(DNS, DHCP, VPN, TCP/IP)
– Basic understanding of
cloud platforms
(AWS / Azure / GCP)
– Basic understanding of
GitHub access management
Nice to have:
– Experience with
VPN or LDAP
– Administration experience in
Atlassian, GitHub, AWS
– Interest or experience in
security topics
(Zero Trust, access control, endpoint security)
We offer
– Competitive
EUR salary
– Quarterly bonus system
– Flexible schedule
– Medical insurance
– Unlimited vacation and sick leave
– Budget for professional learning
– Modern hardware
міжнародна продуктова iGaming компанія, B2B game provider
із понад 12-річним досвідом на ринку в пошуку
Service Desk Specialist.
Основний фокус компанії — regulated European markets, а продукти представлені у 27+ юрисдикціях.
Main Responsibilities
– Provide
IT support to employees
(remote and on-site)
– Manage
user accounts, permissions, and system access
– Handle
onboarding and offboarding
from the IT side
– Prepare and configure
employee workstations
– Manage
IT equipment procurement, delivery, and inventory
– Troubleshoot
hardware, software, and system issues
– Maintain
IT documentation and asset records
– Support internal tools (
Google Workspace, Atlassian, GitHub
)
– Participate in
IT infrastructure and security improvements
Mandatory Requirements
– 2+ years in
IT support / Service Desk / system administration
– Experience with
access management, onboarding, equipment provisioning
– Experience supporting
macOS
– Experience with
MDM solutions
– Understanding of
network basics
(DNS, DHCP, VPN, TCP/IP)
– Basic understanding of
cloud platforms
(AWS / Azure / GCP)
– Basic understanding of
GitHub access management
Nice to have:
– Experience with
VPN or LDAP
– Administration experience in
Atlassian, GitHub, AWS
– Interest or experience in
security topics
(Zero Trust, access control, endpoint security)
We offer
– Competitive
EUR salary
– Quarterly bonus system
– Flexible schedule
– Medical insurance
– Unlimited vacation and sick leave
– Budget for professional learning
– Modern hardware